Cookie Policy

for Wolf Digital Retail (Pty) Ltd

Effective Date: 5 February 2026
Last Updated: –

Wolf Digital Retail (Pty) Ltd (“we”, “us”, “our”, or “Wolf Digital Retail”) is committed to transparency regarding the use of cookies and similar technologies on our website https://wolfdigitalretail.com/ (“Website”).

This Cookie Policy explains what cookies are, the types we use, why we use them, and how you can manage or control them. It forms part of our Privacy Policy and complies with the Protection of Personal Information Act 4 of 2013 (“POPIA”), the Electronic Communications and Transactions Act 25 of 2002 (“ECT Act”), and other applicable South African laws.

By continuing to use our Website, you consent to our use of cookies as described in this Policy (unless you adjust your settings). If you do not agree, please disable cookies in your browser or leave the site.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, mobile, tablet) by websites you visit. They help the site remember your actions and preferences (e.g., language, login) over time, making your experience more efficient and personalized.

Cookies may be:

First-party: Set by us (the Website owner).
Third-party: Set by external providers (e.g., analytics tools).
Session cookies: Temporary, deleted when you close your browser.
Persistent cookies: Remain on your device for a set period or until deleted.

We may also use similar technologies like web beacons, pixels, or local storage.

2. Cookies We Use and Their Purposes

We use the following categories of cookies:

Strictly Necessary / Essential Cookies

These are required for the Website to function properly (e.g., navigation, security, basic features). They do not require consent under POPIA as they are necessary for providing the service you request.

Examples:

Session management (e.g., remembering form inputs during a session).
Security features (e.g., preventing fraudulent use).

These cookies do not collect personal information for marketing.

Performance / Analytics Cookies

These help us understand how visitors interact with the Website (e.g., pages visited, time spent) to improve performance and user experience. Data is usually aggregated and anonymized.

Examples:

Google Analytics (or similar) to track site usage.
Error logging.

Under POPIA, these may process personal information (e.g., IP address as an online identifier). We rely on legitimate interests or consent where required. We configure tools to minimize identification (e.g., IP anonymization).

Functional Cookies

These remember choices you make (e.g., language preference) to enhance functionality.

Advertising / Marketing Cookies

We currently do not use targeted advertising cookies. If we introduce them in the future, we will update this Policy and seek your explicit consent.

3. Third-Party Cookies

Our Website may include content or features from third parties (e.g., embedded videos, social media plugins, analytics providers). These parties may set their own cookies.

Examples of potential third parties:

Google (Analytics, Fonts, Maps).
Payment gateways or forms (if integrated).
Social media platforms (e.g., LinkedIn, X/Twitter sharing buttons).

We have no control over these cookies. Refer to the third parties’ privacy policies for details.

Your consent (where we rely on it, e.g., direct marketing).
Performance of a contract (e.g., service delivery).
Legitimate interests (e.g., business operations, security) balanced against your rights.
Legal obligations.

4. Cookie Consent and Management

POPIA requires lawful processing of personal information, including through cookies. For non-essential cookies that process personal information (e.g., analytics), we obtain your consent where appropriate.

When you first visit our Website, you may see a cookie banner/notice providing information and options to Accept, Reject, or Customize preferences.
You can withdraw or change consent at any time by revisiting the banner (if available) or adjusting browser settings.
Essential cookies cannot be disabled without affecting site functionality.

5. How to Manage or Disable Cookies

You can control cookies via:

Our Cookie Banner (if implemented): Manage preferences directly.
Browser Settings: Most browsers allow you to:
- Block all cookies.
- Block third-party cookies.
- Delete existing cookies.
- Receive alerts when cookies are set.

Instructions:

Chrome: Settings > Privacy and security > Cookies and other site data.
Firefox: Preferences > Privacy & Security > Cookies and Site Data.
Safari: Preferences > Privacy > Manage Website Data.
Edge: Settings > Cookies and site permissions.

Note: Disabling cookies may limit Website functionality (e.g., forms, logins).

You can also use tools like:

Your device’s “Do Not Track” feature (though not all sites honor it).
Third-party opt-out tools (e.g., Google Analytics Opt-out Browser Add-on).

6. Retention and Security

Cookies are stored only as long as necessary for their purpose (session cookies deleted on browser close; persistent cookies up to [e.g., 2 years] or until deleted).

We implement reasonable security measures to protect data collected via cookies, in line with POPIA.

In case of a compromise (data breach), we will notify the Information Regulator and affected data subjects as required by POPIA.

7. Retention of Personal Information

We retain personal information only as long as necessary for the purposes collected, or as required by law (e.g., tax records for 5–7 years). Thereafter, it is securely deleted or anonymised.

8. Updates to This Policy

We may update this Cookie Policy. Changes will be posted here with the updated date. Continued use of the Website after changes constitutes acceptance.

9. Contact Us / Information Officer

Information Officer: Gregory Keet
Email: greg@wolfdigitalretail.com
Telephone: 079 333 0911
Physical Address: 21 Douglas Road, Pennington, South Coast, KZN, 4180
Website: https://wolfdigitalretail.com/member/gregory-keet

For complaints: First contact us; if unresolved, contact the Information Regulator (South Africa):

Email: enquiries@inforegulator.org.za
Website: https://inforegulator.org.za/

This Policy is governed by South African law.